General Manager

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We are currently seeking exceptional candidates to join our team as General Manager. We are searching for friendly, energetic, highly-motivated individuals who will thrive in a fast-paced, team-oriented environment. Offering health benefits and full and part-time opportunities available. This position is for our property The Maidstone hotel.

Job Purpose:

The General Manager can expect an 80/20 time split between the floor and administrative duties. Strong time management and delegation skills will be indispensable in executing the autonomous Life House environment. The position is salaried and there is an expectation of responsibility which naturally extends beyond the hours on site. The position directly reports to the General Manager.

Skills/Responsibilities:

Managerial:

  • Ensure high levels of the guest experience through maintaining ambiance, ensuring proper service, and leading the guest recovery.

  • Formulation of job descriptions and duties.

  • Staffing models & strategy

  • Supervise activities of all floor staff, including Bar and Cafe as well as M.O.D. duties with Kitchen staff.

  • Perform Closeout Procedures with full cash responsibilities

  • Schedule all staff with a focus and understanding of labor cost and level of service targets

  • Manage performance of staff (including growth, feedback & discipline)

  • Monitor adherence to health safety and hygiene standards in partnership with chef.

Operational:

  • Ensure proper cash-handling and responsible credit card handling.

  • Lead and instruct with a clear understanding of inventory management

  • Assist in the development and implementation of S.O.Ps with an attitude toward evolving and improving processes.

Experience and Qualifications:

  • Working knowledge of Alcoholic and Non-Alcoholic Beverages.

  • Working knowledge of food preparation and presentation.

  • Experience in staff management and development

  • Knowledge of basic accounting principles and practices

  • General knowledge of POS and Google Drive and inventory management systems

  • Food Manager certificate

Please respond with preferably a CV or Resume, only serious candidates need apply. We are looking forward to reading your application.